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  • My charity organization did a holiday sponsorship of a family, and to keep things simple, we did a target registry for donations to be purchased from. Due to a shipping issue, the items didn't arrive on time, and I purchased them myself (so now we've purchased two of everything and I've personally spent over $500) thinking I'd return them after the shipped items arrived. When that happened, I took my packing slips and the items to this Target in Tempe to attempt to return the items and get my refund. First, the staff was not very helpful, and was kind of rude right off the bat. Then, while in the middle of trying to handle my return, the person helping me and the person at the next register started talking negatively about the customer that had just left the other register. Now, my friend who was with me had the email receipt on her phone, and said so, but the Target "customer service" people completely ignored her. So they start taking the items back and tell me they're going to give me a gift card. Um NO, I used my credit card that I need to pay back for this, I can't do that with a Target gift card. they insisted that was the only way they could do the return. I took the items and my receipts and was able to complete a return with refund at another store. I won't be going to this store again, and due to the issues with returns, I will NOT be using Target as my gift registry for future charitable donation events.
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