First time ever to a firehouse sub. I went to this location because it had good reviews. I got the Italian sub with hot peppers combo. It was little pricey for a sub place but it was also delicious. I was just bummed out about the toasted part. It was definitely not toasted, more like warmed up bread then anything. It was soft not toasted. I think of a hot sub with actual toasted bread lol. So, I toasted the sub myself at home. Why, I rated a 4 star. But overall, very good sub. Good customer service and clean restaurant.