I'm not from Phoenix, but on a trip to visit my sisters I brought along a 3" knife that my buddy made for me. The knife needed some sharpening so I looked up places and Arizona Cutlery had some great reviews.
Went into the place, was greeted right away and informed that it would be about a 10 min wait while they sharpened it. When the gentlemen came out with my knife (less than 10 mins later), he explained to me that it was made of some really hard, high carbon steel and what he did to sharpen it.
As someone who likes to learn new things, I appreciate the extra step he took to educate me on the sharpening and what to do to keep the edge. He also gave my knife compliments saying it was a high quality handmade knife. Good to know my buddy is putting out a great product.