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  • This place had a location down the street from my house for years and I never tried it (McDowell & Hayden). I get coupons from time to time, and even though they're a bit further away now I decided to give Rosati's a try. I ordered takeout, and here's the thing. I'm a petty easy-going person, but I get the complaints about the customer service here (from glancing through other reviews). No exaggeration, it took me about 15 minutes to place (what I thought ) was a pretty simple order over the phone. I had a "family value" coupon for a 18 inch one topping thin crust pizza (I got half cheese half sausage), 18 boneless wings (I got them plain) & a 2-liter soda (root beer). I got disconnected once, and I think they're was some confusion on how to process the coupon, but in the end it all worked out. When I went to pick it up I thought the restaurant was very nice & a pretty big space. I'd like to go back and dine in (they have daily drink specials as well that looked good). My food was ready when I went to pick it up. The two guys who had placed my order over the phone were once again apologetic about the confusion taking the order and even ran out to my car when they realized they had forgot to give me the soda (which I had totally forgot about). When I got home everything was delicious! I like thin-crust Chicago pizza and everything about the pizza from Rosati's was to my liking. Right amount of cheese to sauce ratio, good sausage, not too greasy, tasty crust. The wings were mostly for my nephew, who likes them plain (I would have gotten sauce), but I did taste one and they were good. They also give you a lot of ranch. Oh, I forgot...we also got a dessert. Off the top of my head I forget what it was called, but it was basically fried pieces of dough that came with nutella dipping sauce. It was yummy & a HUGE portion! I would definitely order from here again (despite the confusion), and I'd like to dine in sometime to try some of the other food (along with the drink specials).
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