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  • My husband and I just came home from a disappointing dinner and overall disappointing dining experience. We made reservations for dinner about 1.5 to 2 weeks ago to celebrate our wedding anniversary. We arrived for our reservation and were told that we would be seated shortly. About 10 minutes later we were offered a booth in the bar which to me was odd because we had reservations. Because we were celebrating our anniversary we really didn't want to sit in the bar so we chose to wait the additional 15 minutes. We were seated in a lovely booth in the main dining area. We ordered and enjoyed the bread, appetizers and our wine. My husband and I both ordered the filet. My filet came out cooked just the way I ordered it (medium) but unfortunately my husband's came out very,very rare (he ordered it medium rare). His steak was sent back not only once but twice until they got it right. The manager was very nice and açcomodating and wanted to make sure my husband was happy. Although my meal was delicious by he time my husband's came out it was not hot anymore. He wanted me to eat while we were waiting for his so I did nibble a little but I wanted us to enjoy our meals together. At the end of the meal there was some food left over that I was going to take home and our waitress instructed the bus girl what we wanted to take home. The bus girl then proceeded to load our dishes on to a large serving tray and right next to the food that we were going to take home she bussed another table and put their dirty dishes right next to ours that contained the food we were going to take home. Seeing this completely made me sick so I decided to just leave the doggy bag at the restaurant once the bus girl brought my food to the table from the back. We left the doggy bag at our table when leaving and she was nice enough to bring it out to us because she thought we forgot it. I explained to her why we did not want to take it home. She was surprised and said that is just how they do it there. While we were waiting for the valet outside another employee ( I believe he may have been a manager - Chris) came out and apologized. He told us that she was wrong and that it is not their standard to do that and he offered to make us more food to take home which was nice but at that point the valet was getting our car and we were ready to leave. He did give us a card for a free bottle of wine which did appease us at the time but then when we got home we realized that it is only a particular type of wine and it is only free if you purchase 2 meals and it expires in 2 months. We usually love coming to this restaurant and have even been to this particular location many times but given this experience we will not be back anytime soon.
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