I chose to go here because my wedding set was made at Browne's where Kari and Andrea used to work before it closed (the owner retired). I knew that they would take great care of me at their own store and I couldn't be more happy. They remembered me by name and remembered my ring. I don't buy a lot of jewelry, so I think that's impressive that they remembered me. Yeah!
I was shopping for a new necklace and while I was there, they took a look at my wedding set and cleaned and inspected it as a courtesy. Kari found that one of the prongs on my princess cut ring was damaged, which is common given it's age. After doing my own research, too, yup, it was certainly time to get those prongs replaced. A common thing for princess cut settings because they sit high and take a lot of abuse. Plus, I'm rough on jewelry.
I had my setting fixed and I picked it up yesterday. My wedding set looks amazing. The new setting should be stronger than the original one, which is great because I don't want to lose my diamond, obviously. It was also replated, which was a nice surprise. Very reasonably priced for the amount of work that this took.
It's a pretty shop. Nice selection. No pressure whatsoever and they did an amazing job repairing my wedding set. I trust them and their work and I don't see myself using anyone else in town for my jewelry needs.