Hubby & I have been here 3 times.
First time - GREAT, awesome service (I still remember the waiter) and the meals & dessert was fantastic.
Second time - MEDIOCRE, either the waiter or the cook got my husband's meal wrong. They made him the steak dish with the blue cheese sauce on top. The waiter noticed, said something first, and brought the right meal to him... we had to wait of course. Round #2, the steak was cooked very rare and hubby specifically ordered medium-rare. He got only a couple accompanying vegetables (it was embarrassing), yet the first dish with the blue cheese had a huge portion of veggies. THEN, later on he discovered a fruit fly in his glass of wine.
At this point he felt obligated to say something b/c our experience was deteriorating.... and fast. We weren't able to eat together because of the dish error and the wine fly grossed him out. We asked for the Manager & thankfully she handled the situation well. She apologized and they paid for my hubby's meal and wine.
Third time - FAIL (but not for me), hubby's steak was not cooked to his full satisfaction. It was too rare. He said next time we're going to Gibby's. LOL! I always order the Chicken Oscar @ The Keg and I always like it.