Absolutely horrible customer service. I came in from New York city and was visiting family in Edmonton. We went to Calgary for the weekend and stopped by this place for some after lunch gelato. I was part of a group of six people, five of which who already ordered and were in the process of getting their gelato. I was curious as to what the durian gelato tasted like, so I asked the cashier if i could get a sample. She responded that i had to purchase something before i could get a sample. Are you kidding me? The other five people in my party already purchased things, are you seriously going to demand a purchase for something as simple as a sample? After that little exchange, it was clear that i would not be a customer as a matter of principle. I wonder how that place stays open with customer service like that.