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http://www.openvoc.eu/poi#funnyReviews
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  • I'm not the type of person that usually writes reviews. This is actually my first one ever but I felt it necessary because of the horrible experience we've had. We moved from Utah to Virginia and it continues to drag out and be a disaster. Before using this company I got online and read all the reviews and I cannot understand why this company got such good reviews. They did pick our stuff up on time and did a great job loading it into the truck but since then it's been a joke. They've had our stuff for over a month. I've made 6 phone calls trying to get an update in the last 2 weeks and nobody is helpful. They all tell me that someone else can help me and will call back but NOT ONE PERSON has called back despite promises. They are always vague, unapologetic, and wont even listen to my concerns before interrupting and repeating the same information over and over again. We thought we'd save money by using them but in actuality have probably spent more because we've had to go out to eat and try to compensate for the weeks we've been without. We are sitting at our apartment with nothing- no furniture, no dishes, and only a duffel bag of necessities we brought on our drive. When I asked why it was taking so long they said because they are busy. When I asked if there was going to be some sort of compensation for being over 14 business days they said "when we load your stuff on the truck I can call you back and maybe we'll do some compensation but we don't have to." Yet again another promise to call us back when the truck is loaded and no promise as to when that will ever happen. What kind of company is this? Not worth it, i promise. Not as much of a money saver as it seems.
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