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  • As a frequent traveler, a bit of customer appreciation sure goes a long way! Nothing over the top is needed but a few thank yous and remembering my name go a long way. And a room with luxurious touches is helpful too! We stayed at the Sofitel for my 30th birthday while staying in Montreal. We had just spent some time at Mont Tremblant and had a pleasant visit up there. I'm Platinum status with Sofitel's loyalty program, Le Club Accor, so that certainly added some bonuses to our visit. From the moment we stepped on property, we were greeted by everyone with a smile and a Bonjour. Our room was on the Penthouse level which had excellent views of the city center. Not sure if the rooms facing Mont Royal are better as the views are a tad obstructed. The property isn't brand new but it's very well maintained. The bathroom was my favorite feature with marble throughout, a large separate bath and shower, and Lanvin toiletries. The cozy robes and towels were nice as well. The room wasn't huge but plenty spacious and extremely clean. Cleanliness is very important! All of the staff was incredible and I appreciated the welcome champagne and dessert. The staff checked on use each evening to make sure we had plenty of coffee, bottled water, and towels.I also loved the Keurig coffee maker in the room. Plus, the location is very convenient to the Metro and the 747 express bus to the airport. We rode transit on arrival but a taxi back to the airport since we had so many bags. It's a flat $40 to the airport by taxi. My only dislike of the property was Renoir, the restaurant hotel and bar. I'm keeping my experience separated from this review but I did not care for the bartenders at Renoir. The staff was not warm at all. Very cold and pouty. I definitely would return to the Sofitel for a stay in Montreal in the future. I appreciated the post-stay follow up from the management. I would definitely recommend this hotel property to anyone visiting Montreal.
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