I've been to other blow dry bars and usually the hair doesn't quite look like the picture I show the stylist. However, Jacqueline did a great job of creating the hairstyle I showed her. She was friendly and easy going. I think they are required to sell products, so they describe everything they use in your hair. At the end I didn't feel any pressure to purchase anything. Definitely will come back for any future occasions. They also have a monthly fee for unlimited blow outs if your fancy like that!