I have experienced the worst customer service ever with century link.
On Monday they stopped before I got home from work. They told my daughter that they would be back at 5pm, they were not. I spent an hour on hold with their 800 number. They said it would turn on by midnight, it did not.
On Tuesday they stopped before I got off work again around 2pm. He rudely told my daughter I would have to call him. He left no contact info. I spent another hour on the 800 number.
On Wednesday they stop by at 11am. They leave a number, the 800 number. Another hour on hold and I was promised they would stop by between 6-8 pm tonight. They did not. Century link sucks.