I took my cat pretty boy to them to get a hair cut. My cat has never been groomer before and he is eight years old. I didn't know how he would respond so I took him anyways to give it a try. The people here were affectionate and made my cat feel comfortable. They groomed him and he turned out looking adorable! He loved it also. My cat seemed happier! Thank you guys so much for being so professional. I am going to take both my animals here when ever I need grooming done!