Just took my three dogs to get their nails trimmed not only did they act like me coming in was an inconvenience they had no customer service. Not friendly at all!! But they were rough with my dogs. My big dog yelped in pain and my little one who everyone loves because he's the sweetest little guy tried to bite him. I don't like to complain but when I left I told my boyfriend we are never going back. I paid $30 for an awful experience!