We had a good food experience and service experience but I wont go back....
The HOST (i believe related to owners) made some poor judgements on how and when to seat people. it was quite tragic that he really didnt understand what was the right thing to do without having to be told.
For sure lost two customers behind us who left because of this table issue. In our case the couple in front of us took a table for two and 15 minutes later when a table for 4 came up and were were told by the Host it would be ours....he took it back.
He said the couple that he seated before us had mentioned that they may have friends coming and now they do so he felt he needed to give them the table for 4 (also he knew them and was speaking in their language)
Those "friends" had not yet arrived. the couple behind us were a 2 and should have received the table they were occupying and they should have waited for a 4 if they needed a 4
Since they took the two seater - they dont get to do swapsies at the expense of us and others in the line. it causes a ripple effect and really makes people feel they were mistreated.
They may have a demented sense of reality - but the fact that the Host was unable to see this without a few people discussing the issue with him was really sad.
The couple behind us left. They went to the one a bit further south with more seating they said. We will likely do the same in the future. We got our table but instead of giving the next 2 to the couple behind us they squeezed it in to accomodate the people whose friends arrived about 15minutes AFTER we were seated.
they need to work on seating procedures and not play favourites. It was really a shame to have that experience on New Years day.....