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  • I gave this place a 2- star rating because of the experience I had encountered with this company. There was a waiting line for checking in, an agent to call you to his or her station. The agent checking us in kept insisting that we get insurance for a car that we just needed for a one way trip! She asked me once and I replied no thank you, then she kept pushing the issue for about 4 times. After refusing all 5 times she finally gave up and said well it's you're problem if something happens to the car.... in my mind I am thinking... have you seen rental cars? They have scratches on them or even worse. After checking in and paying for you're rental car you will exit where you entered into a parking lot. You find you're vehicle and exit to an inspector that will inspect the car. We decided on a Sonata. After driving it for about 5 miles we noticed that the rear tail lights were out. So we returned the vehicle. The next vehicle we deceased on apparently needed an oil change. Why did the car go back on the lot? Now third times a charm right? Well this car looked like it went off roaming in mud and was filthy. Next! Now we decided on an Altima, that car did not have a full tank of gas and asked the agent to fill it. Why? Because they keep reminding you to refill the tank before returning the vehicle or be charged. All in all I may opt to just rent from other rental car companies next time.
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