YOUR CHILDREN ARE UNSAFE HERE, if there is an issue between two climbers it doesn't matter what started it, your child is NOT allowed to defend themselves from bullies. I received a call from the owner that I needed to pick up my daughter, and she was no longer welcome on the climbing team. My daughter had kicked another child and when I asked what had started or provoked this, I was told it didn't matter. Come to find out the owners son had been hitting my daughter in the butt the day prior and his other son took several swings in anger at her, so she defended herself and kicked him.
This was not the first time my daughter had been harassed by another child either..... When brought up to the instructors and owner at that time we were told the same thing it didn't matter what started the issue she will not be allowed to defend herself.
Sad that this gym is so dysfunctional. All they care about is money.
Bring your business elsewhere!