Bill is very shady and does not know what he is doing. He came over and fixed it for the fee of $325 saying that it was low on freon and had clogged tubes. It worked for a brief period afterwards but then quit working again. He comes over a 2nd time and takes the air filter out and leaves it on the floor. AC began to work again for twenty minutes. He claimed it was because of a dirty filter. I replaced the filter that same day with a brand new one and it still did not work. I proceeded to contact him several times to come back out and fix it again, as it was never fixed properly in the first place. He ignored my texts. Very unprofessional. This person does not honor his one year warranty and will not come back to finish the job. Even more egregious is how he ignored my requests to have him come out and fix it correctly under warranty. BBB will be hearing from me as well.