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  • Do not live here. Worst complex ever. They are completely disorganized, rude and incompetent. 1. They messed up my move in date. I came to the complex with all of my belongings packed and ready to move. I had to wait over 45 minutes for the manager, Monica, to come in. It was almost 10:30 in the morning when she finally came in and had an attitude. She asked why I was here today when my move in date wasn't for two weeks. I had to prove myself to her via emails before she finally admitted any error. I should have taken this as the first sign. They did nothing to make up for any of this or the fact that I needed a place to stay in the mean time. 2. They tried to charge me an insufficient notice fee for moving out. They require 60 days notice. I gave 70 days notice. This is the second time I had to prove myself to them via email. Monica continued to try and charge me even after I moved out. I went in to the office before I had paid my final bill, which is when I saw the charge. I gave her over two weeks to call me to discuss this erroneous fee and she did not call until after I moved out. She didn't remove the fee until I threatened my lawyer. 3. I went to turn in my keys and no one was able to locate my file. This place is the most disorganized company I have ever worked with. I had to call back the next day and make sure they associated my keys with my correct file. 4. I STILL HAVE NOT RECEIVED MY DEPOSIT BACK. I have not lived there for over a month and still have not received it. They continue to give me the run around and lie about when they sent it out. I had to reach out to headquarters to have anything done. 5. I have lost count of the amount of times someone has promised me a call back and never called. Overall, I would save yourself and not live here. They are rude and do not care at all. The only person who was even remotely kind, honest and competent was Jesus who was in charge of maintenance.
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