These guys give great customer service, perform quick services, and don't try to shove stuff down your throat. They recommend services but aren't pushy about them, and they're honest when you don't need items (the service writer pulled out my air & engine filters, showed them to me, and said they could go a few more changes--during the same visit, they told another customer who came in for an oil change that she wasn't due for several months, instead of just taking her money & doing it when it wasn't needed). Not all Jiffy Lubes are created equal, but if they were, they would do well to follow this model.