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| - If I could give this place zero stars, I would. I've eaten Jason's for before and it's generally good. I've even ordered food for delivery, despite the exhorbitant delivery charge and the fact that you have to order at least $20 worth of food to get it delivered. Tonight though, I was craving something healthy and it occurred to me to order from Jason's again. The website is kind of difficult to navigate and I found myself having to order things I didn't really want to meet the $20 minimum (a way, I think, to make money...if you want delivery, you're going to pay!). My delivery got delayed because it took me more than fifteen minutes to figure out how to order my $20 with of food.. And was supposed to be delivered between 7:30 and 8:00PM. At 7:24, I get a call from the store saying they're all booked up for the rest of the night so they can't take my order... Huh? They're booked up... For delivery? What? Are they Houston's or some other snooty restaurant? So, what? If I'd have walked on to order at the counter, would they turn me away because they were "all booked up"? Their excuse was that they only have one driver on Sunday's and their orders are backed up. And that's my fault because why? To me, that's horrible customer service. It's unacceptable, especially when I was forced to order $20 worth of food and they charged me a five dollar delivery fee and then, I had to tip the delivery person. In total, a simple meal of a sandwich and some soup was going to cost me thirty dollars. Highway robbery if you ask me... And poor service to boot. Not a chance in hell I will ever order from here again...
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