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| - Came here around 950pm on a Sunday night. We were the only ones in drive thru. I would've chose to go inside but dt is only available. So we ordered a king Caesar wrap, a chicken baja flatbread, a beach bum smoothie and a half turkey sandwich. So first of all, it took 5 minutes for us to order. The person greeted right away, but I have no idea what the hell he was saying. He spoke so fast and then I tried to order, but he didn't respond. So a minute or two pass by & I keep saying "Hello?" Then he finally takes our order for the flatbread and wrap and then stops responding.... We keep saying "hello" again and then another minute later he finally responds again. And he responds confused saying "ooookay..." Like, why was he so confused?
So, we pull up to the window and he goes, "So what was your order?"
I repeat everything again.
"So did you still want the wrap and flatbread or just the smoothie?"
Yes we want all the food we ordered.
"Oh okay shoot hold on let me fix that"
Like, when did I ever cancel the flatbread and wrap? Lol. Then I ask for the smoothie to be charged on one credit card, and the other 2 items on the other card. He closes the window, then runs everything on one card for some reason. Opens the window again, stares at the cards like it's something foreign then says, "sorry hold on you want what?" I tell him again, then he closes the window and calls someone else over to help him redo the transaction.
I also hand him my friends lvac card for a discount, and he was very confused. He stares at that stupidly too. I respond, it's for the gym discount? Then he closed the window and doesn't ask about it again.
*Everything so far took 10 minutes already.*
10 minutes later, we finally get our food. I had to ask for the stamp card back. He forgot he even had it I guess.
We get home and look at our receipt and he didn't even give us the discount. My flatbread was okay, kind of dry and barely had any sauce in it. The smoothie was good and the sandwich, but my friends Caesar wrap was very sloppy and had old lettuce in it! I can't believe how horrible of a visit we had. That Miroslav guy was so rude!
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