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  • I just recently moved back to Charlotte and haven't tried any nail places yet but I visit Stonecrest often and always saw Polished. It looked like a nice, modern place so I gave it a shot. I went around 5:00 pm Monday evening for a full-set. It was dead, dead, deadsky. My first impression of Polished at Stonecrest was not a good one. I walked in, smiled, said hello and only received stares from each and every employee. I honestly thought I had just interrupted a staff meeting and was about to turn around and walk out. After about ten seconds, a young lady finally asked what I wanted and a gentleman led me to a counter at the back. He asked me to sit at a seat that was directly across from two gentleman employees, both of whom were playing on their phones, and neither of which acknowledged my existence. I take that back... they both looked at me when I sat down, then looked at the gentleman that led me back there, said something and then I was asked to sit in another seat in front of a young lady. She was nice enough, offered a drink (I got white wine, it was decent), didn't talk much, (I'm fine with that), and gave me a mediocre set of acrylic nails. There are lots of air bubbles, some of which are large enough to look like chips in the acrylic. I won't be going back and will not suggest it to my friends. I think I'll stick with smaller, quaint nail salons. They've always provided the best customer service, in my opinion.
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