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  • Good Food, HORRIBLE SERVICE!!! My husband & I have been here a few times, it is right next to my work. Previous to today, we have only had pizza slices & of course Thrify's Ice Cream. EVERY TIME we go, no matter how busy(or mostly NOT busy) they are, our food takes FOREVER! Honestly, there have been times that we were the only customers in the restaurant, and everyone was standing around talking/texting and no one was working, ridiculous. Today, we had a dealchicken coupon, and when I presented it, the cashier had NO IDEA what I was talking about and did not know what to do with me. That started the frustration. The she stated that a calzone would take 30min..ok, I had an hour lunch today, so that didn't bother me too much. We also ordered stuffed shells and ice cream. WELL, as time went by, no food, no food. I even went up to the counter, told them that I was in a hurry, and asked for our stuffed shells when they were done, since I knew the calzone would take 30 min and did tell them that I was not told the same for the stuffed shells, and was confused, but stated as soon as the stuffed shells were ready, they would bring them out. Waiting, waiting, waiting...no food. I went back up again to check on food and our calzone was sitting there, I asked for it & she said she would bring it out to us. By the time we got the calzone, I had 10min to eat. 3 min before leaving, the stuffed shells came out, I told them to box it. I inhaled my food, sent the other half of food home with our 2nd meal, and told him to enjoy our ice cream. It really is too back that the staff can not get it together, because as I said, their food IS really great, but I wont go back to that lousy service.
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