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  • At first we were so impressed with the hotel staff, how friendly and accommodating everyone including the valet was. My real issue is with the bar staff. We went for drinks our first night in town and the bartender (a blonde with lots of tattoos and piercings who never gave her name) changed us $65 for two glasses of horrible spoiled cab. Never presented a bill just demanded a card for payment. Then takes the card and before giving it back walks around, has a conversation and checks her Instagram. Couldn't even wait to be on her phone until after. It was pathetic. Then another blonde girl comes to check on us and says "kitchen is closing in ten order before then". Slaps a couple menus down and stomps off to flirt with business men she left for us. Thanks but no thanks for that welcoming greet... When we didn't want more drinks she rolled her eyes took our menus and we never saw her again. So we left after one drink and spoke to a staff member who didn't offer much help about the experience. The breakfast was also less than to be desired. For $250 a night I would expect a lot more than what was actually there. Especially seeing as we were special guests in for the event at the hockey game. I was floored by the lack of service. If you're a business guy don't worry, you'll probably have the best service of your life. Everyone else, tough luck. Be prepared for mediocre at best. We would not go back.
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