I just moved across the street from here so the place is good when I'm really desperate for a burger.
I guess it's what you expect from a chain. The beef patties are frozen and a little on the bland and texture-less side. The free veggie add-ons are great, however any bacon/cheese add-ons will dig deep into your wallet. I love the sauces and always ask for some extra on the side to dip fries in. Fries are soggy, but okay if you enjoy them that way. The overpriced milkshakes are FANTASTIC because they're soft serve. Fountain drinks are unlimited though.
This location has super-nice employees, but they are a tad on the slow side. I'm usually almost done my drink by the time it arrives.
There's nothing special about HeroBurgers. It's a good place to go when you're lazy and desperate, but I'd rather save the money and go to McDonalds.
**If you sign up for HeroBurger online with an email, you get a free milkshake on your first combo purchase. ;)