I had the best experience with Kirsti I think I've ever had at any salon, let alone a beauty school! I had black hair which another stylist at an expensive salon tried to get blonde. I went to Penrose with weird single tone flat yellow looking hair with black roots and no dimension. She took her time and matched my clip in hair extensions exactly! She also took the time to put them in for me and blend them with my own hair. I was very happy with my experience there and will be back!