Yea, this place is as bad as everyone says- the worst sort of purgatory. Many of the staff actually seem nice. The place is cramped and pretty nasty and the management obviously doesn't care about service- understaffed and pathetic performance. Called again this year to find out if there is anyway I can improve on my 3 hr wait- T.S. unless you get there before they open and wait in line to get in the door. It's a lowbrow place for lower end or very cost conscious companies to get cheap testing for pre-service employment and when someone gets injured. It's just like the crowded plasma donation centers but slower. Ugh.