It's a good concept if the owners / mismanagement had bothered to keep a trendy or classy atmosphere. As it is save your money get fast food - McDonald's has less grease. We had to ask for plates for the appetizer platter (it is meant to be shared) so the sever handed my daughter 4 paper plates.
My salad wasn't a salad it was a paper plate of mixed greens - really no tomatoes, nothing on it or in it other than lettuce and she threw a packet of Newmans Dressing on the table just like the ones you get at Burger King or McDonald's. My steak - it was OK - I asked for medium and got medium well and that was the best part of it. The steak is served on a paper plate and when I asked about utensils I was directed to go get my own from around the corner - yup plastic ware for a steak on a paper plate.
My daughter had a burger and it was so greasy the bun turned soggy brown part way through then fell completely apart.
Service? Well let's just pretend this place is 100% do it yourself then it would be OK. The waitress walked away before my daughter finished her order. Never came back and asked how things were, nothing. Really if we were the kind to dine & dash it wouldn't have been a problem because she wouldn't have known we were gone. My daughter actually had to go find the server and ask for the bill!!!!
What kills me is the employees exude an I don't care attitude which is also obvious in their actions (or lack of actions) and the message I got was the owner / mis-management has accepted this lazy unfriendly service because it's obvious by how poorly the place is run that it's OK with them.
It could be great but they would need to make a lot of changes - job 1 fire everyone & start over. If I could have given them 1/2 a star I would have - we won't be going back.