Our experience with our limo rental was not at all what we had expected! We reserved a limo in January for 12 people for my daughter's wedding here in Vegas on April 7, 2018. We paid for one hour of service...to drive the wedding party from the venue to the Luxor on the strip. The limo was supposed to be at the venue at 10:00 but showed up almost 15 minutes late. The driver then informed the wedding party they had to hurry as they only had 20 minutes to drop them off at the strip as they were overbooked! We most certainly were disappointed as this is not what we had contracted for.
Addendum:
Shaun,
We very much appreciate your very prompt response to us and diligent efforts to resolve this apparent misunderstanding. Thank you, and we will definitely not hold this against you/your service.
Let us know if you need anything further from us to work this out.