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  • I cannot say enough good things about the team at Smart Auto - and I must admit; I'm embarrassed I haven't written a review yet even after years of fantastic service. First off, this is a local, family owned business and supporting the underdog has always been a priority to me. I remember my first visit to Smart Auto almost ten years ago when I took my very first car in and learned that the transmission was shot. As any 17 year old slaving away making only $5.15 an hour would do, I cried my eyes out at this news while Rob (owner) explained what would need to be done. He referred me to a transmission shop just down the street and made sure I was taken care of. Ever since this experience, I have been 100% paranoid about every noise, unusual vibration, etc. my vehicle makes, and Smart Auto has always been there to answer my questions and provide some "auto Zen" and peace of mind. I can't even list how many times I've brought my car in to Rob, worried that it would explode, and was reassured by his clear and concise explanation of exactly what was happening and IF anything needed to be done. The "IF" is emphasized for a reason - this guy does NOT participate in bullsh**, upselling or generally draining of one's bank account just for fun. He's an honest guy and does fantastic work. I've even called him from Hawaii (where I now live) with "super urgent" (my words, not his) questions regarding a wheel bearing - this guy deserves an award just for dealing with me. I would recommend him to absolutely anyone looking for a top notch, grade A mechanic.
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