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| - A few months ago, after reading dozens of reviews of various cupcake bakeries throughout Arizona in an attempt to find some tasty treats for my boyfriend's birthday, I finally settled on Kreative Kupcakes. Their reviews were overall the best, however I was a bit leery about driving 40 minutes from where I live just for a few baked goods. These guys did not disappoint! I would drive 10x as far for the quality of product and amazing customer service that I received here!
The store as a whole is quaint and quirky and it surely fits the personality of the husband and wife that run this store. I had every intention of walking in, buying a few cupcakes and walking out with minimal interaction. I ended up spending over half an hour just chatting with this couple about their dreams for their business, what inspires them to come up with their unique flavors, how to keep the cupcakes that I had just purchased fresh among many other things.
They let me taste a few various products that they don't actually have on their menu as of yet and even gave me some free goodies to take home that weren't quite up to their standards for being sell-able (still equally as yummy as those in the display case). Of the cupcakes that I did buy, I didn't try a single one (red velvet, vanilla Bourbon, Bailey's, Samoa, Oreo and Blue Moon, chocolate peanut butter, Guinness and bacon) I didn't like. These delicious morsels were moist, flavorful (but not overpoweringly so) and huge in comparison to other local gourmet cupcake bakeries. They were also very competitively priced. In the days following that I indulged in these sweet treats, I never once felt like I didn't get my monies worth.
I still have a couple in my freezer, took one out the other day and defrosted it and it was nearly as delicious as when I bought it two months ago!
what more could you ask for?
all of that being said, I have raved about this place to everyone I know and have been disheartened to hear that the few that have made the trek to the other side of town did not received the same outstanding customer service upon visiting Kreative Kupcakes. They described the husband and wife as indifferent, sarcastic and bordering on rude. I surely hope that my experience was not the exception to the rule and they were just having an off day or two because I would love to see these guys in business for many years to come!
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