The staff is awful and so many people have no clue what's going on. They scheduled to give my daughter a "kiddie cocktail" (sounds so inappropriate) and they didn't allow it to fully work. She was hollering and they wanted to strap her down and I was not allowed back there with her...Who? Not my child.
So when switching to a better dentist that was more patient and understanding I requested copies of the records not realizing the new dentist could get them and they tried to charge me $70. For my child's own records. When I told her that was ridiculous she said, "Well you have Access insurance through the state so it's not like you paid for any of the work." Excuse me? I do not have state insurance! I paid all of my co-pays and I have insurance paid for through my employer, but regardless when is it their place to remind anyone who paid for what? So disrespectful. After I checked her, I got out of there quick, fast and in a hurry. Just avoid this place for your baby's sake.