I love this place, it is the first place like this in Pittsburgh that I have found. I come from a city with places that like a bit of luxury and this place is right up there with it. While it is a bit intimidating when you walk in the people at the front desk are very nice and not at all snobby as what you find in other similar places.
I of course followed my hair dresser John and my opinion of him has yet to change...I love him!
Waxing services I highly recommend Andrea...she uses the hard wax and not the strips...a treat to find in this area.