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| - This review is based on 6 years of having a Solar Hot Water Heater installed, service (both warranty and non-warranty) and includes all issues with the company. Now, if there was a way to give Negative Stars, this company would get it.
Now, unlike several other reviews that said the company is "Leads Generation Company", I didn't get this feeling at all. As, I contacted them for SOLAR ELECTRIC.
I made the appointment and the Sales Rep (sorry, don't remember his name), showed up. After going through the presentation, turns out that they said, "You have to have a SOLAR HOT WATER HEATER installed first, before going Solar Electric". Boy, I sure wish that I had checked into that better.*
Well, here's what the final results were: Duct Sealing and a 3-Panel, 2-Tank System for $9,200.00. :o
Here's what we got: Duct Sealing (FANTASTIC- 5 Stars); allowed me to increase my thermostat setting to 80-81), Instant Hot Water (NOT), $80.00/month savings (lucky to see $20.00) and a 2-Tank System (initially, only 1 installed because my old tank wast only 6 years old. But after contacting the Company President, the 2nd Tank was installed at no charge. So, I'm thankful).
What has happened since:
1) The "FLO" (tank needs filling) Code error comes on about once a year (prior to 2017). While under Warranty, it was still a bit of a hassle to get resolved because Going Green Solar told me that I had to contact the system supplier, which was FABCO. But, once out of Warranty, I had to pay the company who installed it $150.00 per service call. :o Luckily, the tech showed my how to do it myself and it's pretty simple to do. But, takes time since I had to use the outside hose. AND, it's hot work during the summer time.
2) in Jun 2016, the Power Supply went out. That was a $225.00 job.
3) Also in 2016, I noticed that the FLO Code error was coming on more frequently; 3x So, in October, I had the installer come out. Turns out the Panels were leaking. Now, the panels were under warranty. But, the labor was $450.00.
4) After purging the tanks on Jan 1, 2017 the FLO code error came on again in February. Fortunately, I was able to find and purchase a "Faucet to Hose" adapter and this makes filling the tank from indoors easy, cool and quick. However, the FLO code has come on 6 more times since then. :?
Since the original installer failed to return my call, I went with another company for a $95.00 service fee. And, while there is no evidence of leakage (thank goodness), there is a problem. So, the tech and I discussed ways to where I can try and resolve it. But, I'll have to wait until the FLO error shows up.
5) EDIT 7/20/17: Again, after purging and filling the tanks on 7/1, the FLO code error has come on 4 more times since (total this year, 11) 7/11. I don't know if the system gets a bubble in it that effects this, or what. Needless to say, with the $ spent so far, I didn't contact anyone.
So, at a cost to date of $10,120.00 and provided nothing else happens (doubtful), it will take another 36 years before the system pays for itself. And, since I'm 56, I doubt if I will live to see that!
Will I be able to get Solar Electric? Sure, but, will I? I don't know. I got to figure if it's really worth it, or not.
*So, if ANY company tells you that you NEED a Solar Hot Water Heater system installed first, FIND another company.
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