Great service, super nice employees. I took two Dysons in for repair/tune up and both came back in working order. They even discovered that one of the canisters was broken and under warranty...had it shipped and ready when I picked up the machine. I only have one negative, and it is a personal preference. When the machines were returned, they had a "fake" carpet freshener smell. I noticed they sell carpet fresheners/beads, etc. and the whole store smells that way. I don't care for that smell and would have preferred not to have my vacuum smell like that. I put my vacuum outside for a couple of days and the smell went away. Next time, I'll ask they not use that product.