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  • I went to King West Village Cleaners originally because of Yelp recommendations, and I have to say that I have been continuously disappointed by them. The first items I brought in were some lacoste polo style shirts. One had a stain on it that wouldn't come out. Wayne couldn't get it out, then I took it to another cleaners at the corner of Marlee and Eglinton, and they were able to get the stain out that Wayne could not. I gave Wayne a second chance because I didn't think Yelp could be so far off. I brought some clothes in to dry clean that required special care. When I read the labels and asked some questions about what should be dry cleaned, and what should be laundered he was short with me saying he's a dry cleaner and knows what to do. Stupidly I gave Wayne a third chance and brought in a Hugo Boss shirt, a John Varvatos shirt, and an H&M shirt. He commented that he would take special care of the Boss shirt, but would clean the H&M shirt by regular laundry because it was a cheap shirt, and could be replaced easily. What kind of comment is that? I've purchased some H&M products that have turned out to be very fine quality and this shirt had beautiful fabric and seemed as well made as another fine Italian Shirt in my wardrobe. Wayne's comment was way out of line. Long story short, when I picked up my shirts, all three were burnt. The Boss shirt that was supposed to get special care and I was charged extra for it, was faded. My John Varvatos shirt that was brand new and had only been dry cleaned once before felt rough, and the H&M shirt which had bright purple stripes, had gone dull. I took the shirts back to Wayne. He denied that there was anything wrong with his dry cleaning process. I suggested that perhaps the chemicals hadn't been changed frequently enough. He tried to convince me that there was nothing wrong with the shirts. I used to sell shirts at Harry Rosen's and I know fabrics very well. This guy is stuck up and an A-hole, and I will never go back to him. My advice? Stay away!!!! Also,his prices are high. Yelpers smarten up with your comments and save us all some agony!
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