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  • Awful experience from beginning to end. Stopped by to do a take-out order and sit in the sun on the first nice sunny weekend all year. I lined up (long lines) and ordered a soup of the day and a "warm" BLT to go . The BLT was listed as having marinated chicken, bacon, tomato, onion and mayo, on a ciabatta bun. In my head, how I picture that, is warn chicken, the rest cold. I thankfully said "yes" when she asked if I wanted a receipt. This is because I then needed the time stamp to show how long I ended up waiting for my soup and sandwich, watching everyone else get their food and leave (total time waiting: 20 minutes). During that time, I saw my soup just sitting on the counter in the kitchen, and them discussing the fact they hadn't made my sandwich yet. But they continued to still make other people's food before mine. Finally, I asked for a refund. The lady behind the cash said, "Oh it's just a new girl back there." Which might be the reason, but you all knew there was an issue (telling her yourselves and also me letting you know how long I'd been waiting) and still didn't expedite the process. After getting my refund, I asked if I could take the sandwich at that point, since I'd spent 30 minutes (30 actual minutes!) waiting for it. This was the biggest mistake of the day. IT WAS AWFUL. The chicken was marinated in a bbq/tomato sauce hybrid, and then slathered in (warm) mayo. Putting raw tomatoes on tomatoy chicken makes no sense, plus why put mayo on if the chicken was in a warm tomato sauce? Couldn't even eat it because it was so messy and half assed. Would never, ever go back.
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