Learn customer service!
I had a 10am-1pm appt time, said he would call prior to coming out. I waited at home all day and finally called at 1220, no answer. I called again at 1240, Mario answered and said he said he called earlier in the day and left a message.. I received no call. I told him that and he told me to, "go check your messages" in a very rude tone. I stayed home from work to take this service call, thanks for wasting almost an entire day.
I later received a call back and he stated that he now realized he called the wrong number; I know you did, too late.
I went with Wrights Appliance Repair. Awesome.
Why 2 stars and not 1.. I don't know how his actual 'appliance service' is...