If I could give 1/2 a star I would. After walking up to the counter, the "Batista" never even acknowledged us. After waiting 15 minutes to finally get waited on, she still never said hi or I'm sorry for the wait. We placed our order which was 2 muffins warmed with butter, a reg coffee, a child sized drink and a medium drink. We paid the girl and she said she would bring it out to us. We went outside since there was no seating inside. About 15 - 20 minutes into our conversation we realized its taking a little too long. My friend goes inside to see what the hold up is. The girl said she couldn't find us..bullshit, she never came outside... she couldn't remember what I ordered and forgot to warm the muffins. I went in to tell her my order and she never looked at me...she never apologized...nothing. When I took the empty plates in I told another person behind the counter that tthis was my first time here...and my last. The girl said in a very shitty tone, "Sorry to hear that, have a nice day". Haley was the name of the Barista and if she cannot look customers in the face and smile even when you're having a shit day...my advice to her is to find another job! One where you don't have to deal with the public. To the other person behind the counter with the shitty attitude....You Suck! You should find out why we were unhappy and do what you can to keep a customer. I won't be back...and I will share my experience with EVERYONE!