Oh man, this location is bad! With nine (yes nine) baristas behind the counter, there really shouldn't be twelve (yes twelve) people standing around waiting for their drinks. I'm amazed by the slow pace of Starbucks baristas. There was one guy whose sole job was to set drinks on the counter and yell people's names. Really? I'm giving an extra star for friendly service, but that's about it here.
Starbucks has the market in this location, and that's unfortunate. There's a big commuting crowd around here who is desensitized to the wait and the bitter coffee. If they were more efficient and practiced some quality control on their espresso maybe I would want to return but for now... no thanks.