Russ has performed two repairs on my Volvo now. Both jobs were completed quickly and, more importantly, perfectly. Unlike every Volvo dealer who's worked on my car, nothing else was broken in the process and the repair didn't go way over the initial estimate. Best of all? His labor rate is far below what any dealer and most independent shops will charge.
I have no problem recommending Russ for car repairs. He is straightforward, honest, and believes very strongly in the power of customer satisfaction.