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| - Restaurant week can go one of two ways... Restaurants can roll out the red carpet for the hordes that flock to their tables, often for the first time, excited to try a new spot without dropping a ton of money. Or, restaurants can turn Golden Coral, farming the same hordes through with no thought given to providing a positive experience that would encourage someone to come back. Unfortunately, Chima went the Golden Coral route.
We showed up at 9:15pm for our 9:30pm reservation and were told it would be a 45-minute wait. When I questioned the half-hour wait on a reservation, I got a snotty, "Your reservation guarantees you a seat. It does not guarantee you a time." We should have walked out then and there. But nooooooo, Ted had to have all the meat. As warned, we received a text at 10pm that our table was ready AFTER dropping $25+ at the upstairs bar. I think this whole wait thing is a ploy to get you to spend money at the bar.
Once seated, things did not improve. Our waitress explained the $35 versus $54 menus ($54 option included better cuts of meats -- filet, fish, lamb, etc. and desert) and then disappeared. We couldn't have requested the upgrade even if we wanted to. Accepting our $35 fate (and after a visit to the salad bar which was the highlight of the night), we turned our chips over to "yes please" and waited. And waited. And waited. 10+ minutes after telling the gauchos we were ready for all the meat, a skewer of sausage showed up. I really wanted flank steak but, ok. Sure. I'll take a sausage. Who knows how long it'll be before another offering comes by. (5-minutes, BTW.) The sausage was just average -- flaming hot as if it had been microwaved. All of the meat was way over salted. I think it was intentional, to shut diners down and keep everyone from eating them out of house and home.
Throughout the evening, out plates were not cleared and we never saw our original waitress until it was time for them to force the check on us. We told our waitress we were waiting on the flank steak and she assured us she would send it right over. No joke, 20-minutes later, we flagged down a buss boy, begging him for our check, and left $75 poorer.
This wasn't our first time to Chima, but it was certainly our last. Honestly, I'd rather go to Golden Coral. At least they're friendly and attentive there with no waits! Seriously though, the salad bar was the ONLY thing at Chima that saved the night from total mediocrity. Oh! And I wouldn't be caught dead in Golden Coral. ;)
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