Dr. Wlodek and his staff are always welcoming and efficient. I have never waited more than a few minutes to be called back for my appointment, and am usually in and out within a half hour. This doesn't mean that they don't care though! They are still very thorough, and Dr. Wlodek takes time to ask questions about your vision and your satisfaction with your current prescriptions, contact brands, etc. This past time around he honed in on some irritation under my eyelids and asked if I had allergies and would like something to help treat that irritation. It's not something that I would have brought up myself, but is something that I am glad he picked up on and offered a solution for!