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| - Almost four years ago, I went to purchase a car for the first time. I settled on a 2013 Ford Fiesta, noting the cars strong safety rankings, good gas mileage, and small size, which I THOUGHT would be perfect for me. Now, after many repairs, a car accident, and countless more near misses, I am truly regretting that choice.
Due to a faulty transmission that Ford manufactured and installed in thousands of Fiestas and Focuses, my car regularly cannot accelerate quickly enough to clear intersections or get up to speed on the highway. This is the cause of a car accident that I had in 2013, where I could next get through the intersection in time. I have had this car into multiple Autonation locations to be repaired, only to be told that this is a "known problem" with this year of Fiesta.
I am fed up with feeling unsafe for myself and my son each time we have to drive in my Fiesta, fed up with Ford for telling me that this is NOT a safety issue (which clearly it is), fed up with being told there's nothing to be done about this, and fed up with Autonation for selling a vehicle to me that cannot safely and reliably get me and my family from point A to point B. Someone needs to step up and take responsibility for this unsafe vehicle.
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