Not transparent about pricing. Nail technician did not speak English and needed to call over two other people to communicate for her. These two things made my experience very uncomfortable. In addition, she sat in a massage chair with her feet up and chatted with her friend without giving me direction about what to do next - she was a poor host. Nail work was mediocre - filing is uneven and there are gaps between the French tips and accent lines. I will not be returning as a customer of this business.