If you want to be a "scene" type of bar, where the staff and patrons all think their shit doesn't stink....this is the place for you. Every single person on the staff minus Nicholas (one of the cooks) are complete assholes. If you are a new business in downtown/central Phoenix and you are trying to attract new business, I suggest getting a new staff because every single person my group came in to contact with had different stories of how horrible the customer service was. I've lived downtown for a long time, and I've never felt more threatened or uncomfortable by a team of security staff. Great concept, horrible, HORRIBLE delivery. And for as a female,