I have several problems with this car wash:
1) First, they scare you into a hand wash upgrade by indicating that your car is too nice to put through the automated wash. "I can't guarantee that there won't be some scratches or that you'll have both your side view mirrors on the other side." OK, after a comment like that I guess I'm upgrading to a hand wash.
2) 45 minutes from start to finish even though there weren't that many customers. Employees seem to be purposely moving in slow motion. I wouldn't mind the wait if the end result was good.
3) The end result was horrible - water spots, streaked windows and lots of missed spots. They even forgot to wash off the instructions for the hand wash written on the window! Oh, and they forgot where they put my ignition key. They finally found it on a table with some cleaning supplies.
Save your time and save your money and find another car wash or do it yourself. No one needs this aggravation