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| - Buying a car is a love / hate proposition for my wife and I. We're excited to be getting a new vehicle, but we shudder at the thought of sitting down and crunching numbers. Our salesperson, Joseph, was on point with everything and made it as easy as it possibly could be.
A week before I had left a Dodge dealer where I had hoped to look at Rams. I had every intention on buying one. This particular dealer in Tempe brushed me off when I said I wouldn't be able to purchase that day without my wife. In fact, the salesperson at that dealer gave me the following statement, word for word: "Are you going to be buying today? 'Cuz if not, we're pretty swamped." Well, my $36K wasn't good enough, because they wouldn't get it until 7 days later?
I headed out to Big Two Toyota where I was met by Joseph K. This is the most personable salesperson I've ever had. I've taken sales courses. This guy doesn't operate out of any of those books. I think he really cares about getting you in the vehicle that you want. KNOWING I wouldn't be buying until the next week, he took 2 hours with me, showing me the ins and outs of the Tundra. Once I got to know the Tundra, the Ram was a distant memory.
We went back the following week and sat down with Joseph, crunched the numbers in a timely manner and drove off happy in our truck. Awesome.
The dealership itself is like no dealership I've ever seen. It really HAS to be seen.
I used service at 5K miles and it was very smooth. I sat in the cafe (YES, a cafe...not a waiting room) and used the free wifi to watch a TV show, and then the truck was done. It even went through the car wash.
I can't recommend Big Two Toyota enough.
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