This Zipps continues to decline in quality of service and unfortunately the quality of food. We came in March 3rd for dinner. We ordered 2 dinners and a appetizer. I asked that the mozzarella sticks come out first as an appetizer. My girl friend ordered the bbq bacon burger and I ordered the chicken fingers with half onion rings and half fries.
A good amount of time passed by and I knew something was up, I knew the mozzarella sticks where coming out with everything else. No biggie I guess right? It's just a sports bar. Here's the even worse part. Our server Alexis A. Comes with all the food and also has a to go box and says "I messed up and put these in as to go". How does that happen? I asked for them to come out first. Lmao. Unbelievable right?..Hey it's just a sports bar, we as the guest should put up with this type of service right? I told her we didn't want them and in that brief discussion we didn't even look at our meals. The bbq bacon burger had no bbq. My chicken fingers only came with fries, missing the onion rings. Chicken fingers were severely over fried(dark brown). She brought a side of bbq sauce so I guess now it's a complete meal right? Lol. Looking at the receipt she did not enter the correct item. All in all what a big joke. You would think that with all the mistakes a manager would come over? Not one manager in sight nor did we ever see one walking around doing quality checks. It's a sports bar I get it, but is ridiculous. We frequent a great deal of Zipps around the valley but this ones decline is unacceptable.